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Why is the appearance and functionality of a service company's Web site important?
Eyes Glazing
A term often used to describe the appearance of someone's eyes when they are bored or not engaged.
Phone Interviews
Screening or preliminary interviews conducted over the telephone to assess candidates' suitability for a position.
Anxiety-Producing Situation
Any scenario that triggers feelings of fear, worry, or anxiety.
Structured Questions
Questions that are pre-determined and formatted in a specific way, often used in surveys or interviews to ensure consistency and comparability of responses.
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