Asima Works on a Software Help Desk

question 52

Multiple Choice

Asima works on a software help desk. After being yelled at by a customer about the state of her company's software, she becomes angry, and has to take a short break to calm down. What makes her anger an emotion, rather than a mood?

• A) It cannot be controlled when it is elicited.
• B) It interferes with her capacity to work effectively.
• C) It has a contextual stimulus.
• D) It is a simple, unambiguous feeling.
• E) It can be controlled given some time.

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Definitions:

Respiratory Disease

A term for diseases that affect the lungs and other parts of the respiratory system, hindering breathing functions.

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Substances or agents that have the potential to cause cancer in living tissue.

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The average amount of a product or resource used by each person within a population.

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Refers to a conflict that aims to overthrow the existing government or social order in favor of a new system.