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A New Intercultural Manager, Yasmeen, Is Brought into a Kuwait-Based

question 16

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A new intercultural manager, Yasmeen, is brought into a Kuwait-based engineering company to help it manage the acquisition of a foreign firm. As part of the acquisition process, the company wants to develop a training program for team managers to enhance communication in new intercultural teams. Yasmeen explains that there are six core skills that should be included in the training program, because they are most effective in establishing channels of communication with positive results.
-Yasmeen explains another of the six skills shows that effective communication often involves being patient and persevering despite difficulties. This is referred to as________ .


Definitions:

Innovation

The process of developing new products, services, or methods, often leading to increased efficiency or value.

Economic Profit

The difference between a firm's total revenue and total costs, including both explicit and implicit costs, measuring the firm's performance beyond the basic business costs.

Investment

The action of designating capital with the intention of securing an income or a financial return.

Interest Rate

The amount charged, expressed as a percentage of principal, by a lender to a borrower for the use of assets.

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