Akil Is a Human Resources Manager for a Dubai-Based Company

question 69

Multiple Choice

Akil is a human resources manager for a Dubai-based company which manages a chain of hotels. The company is opening a new location in Algeria, and Akil has been asked to relocate for six months to ensure effective teams are established for different operational areas. The new teams Akil will be working with all have team members from various cultural backgrounds from across North Africa, the Middle East and southern Europe.
Akil has had cross-cultural training and has learned about the specific competencies needed by intercultural managers.
-When Akil first arrives he realizes that there is a lot of confusion about which employees belong in which teams, and where each team should be physically located. He needs to draw on his training to deal with unclear situations and take suitable actions. This is referred to as ________.

• A) empathy
• B) tolerance of uncertainty
• C) knowledge management
• D) behavioral flexibility
• E) awareness

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Definitions:

Service Charge

A fee collected for the provision of a service, often added to the cost of transactions in financial services.

Car Insurance

Car insurance is a contract between a vehicle owner and an insurance company, offering financial protection against loss or damage to the vehicle and liability against accidents involving the vehicle.

Partnership Agreement

A formal contract between two or more parties agreeing to manage and operate a business together, sharing its profits and losses.

Contributing

Refers to the act of providing resources or help towards a common goal or fund.