The Main Reason That Resistance to Change Is Especially Strong

question 70

Multiple Choice

The main reason that resistance to change is especially strong in family firms is because ______ .

• A) certain family members see change as a threat to their power and security
• B) change produces conflict
• C) non-family members are more likely to threaten the business
• D) change makes younger family members less likely to be committed to the company
• E) change disrupts the organizational structure

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Definitions:

Social Influence

The effect that the words, actions, or mere presence of other people have on our thoughts, feelings, attitudes, or behavior.

Robert Cialdini

A psychologist recognized for their contributions to understanding persuasion, adherence, and negotiating practices.

Foot-in-the-Door Technique

A persuasion strategy where a small request is made first to increase the likelihood of compliance with a larger request later.

Reciprocity Norm

The expectation that people will respond favorably to each other by returning benefits for benefits, and responding with either indifference or hostility to harms.