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All of the following are sources of organizational resistance to change except .
Theory Y
Theory Y is a management style that assumes employees are inherently motivated and enthusiastic about their work, promoting a participative decision-making process.
Zero Defects
A management philosophy aimed at eliminating defects in products or processes through continuous improvement and defect prevention measures.
Open System
A system that interacts with its environment by exchanging energy, materials, or information.
Internal Customers
Individuals or groups within an organization who rely on the support or services of another individual or department within the same organization.
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