You Are Involved in Training and Development for Your Division

question 57

Multiple Choice

You are involved in training and development for your division at WorldProducts, Inc. You want to target some specific organizational problems through training.
-Your organization is situated in an urban area where many students do not finish high school. You will probably first have to address the skill category termed _______.

• A) interpersonal
• B) problem solving
• C) managerial
• D) basic literacy
• E) technical

---

Definitions:

Norms

Socially accepted rules or standards of behavior that members of a group are expected to follow.

Heterosis

The phenomenon by which the offspring of two genetically distinct individuals exhibit qualities superior to the parents, commonly referred to as hybrid vigor.

Outbreeding

The practice of mating organisms from different populations or genetic backgrounds to increase genetic diversity and vigor.

Flynn Effect

The observed substantial and long-term increase in both fluid and crystallized intelligence test scores that have been measured in various parts of the world over the 20th century.