Training Employees on How to Be Better Listeners Falls Under

question 3

Multiple Choice

Training employees on how to be better listeners falls under which of the following training categories?

• A) cultural skills
• B) interpersonal skills
• C) problem-solving skills
• D) technical skills
• E) ethical skills

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Definitions:

BMW's Assembly Line

A sophisticated and highly efficient manufacturing process used by the BMW Group to produce vehicles, characterized by precise automation and human expertise.

Motivate Employees

The process of inspiring staff to perform at their best and engage positively with their work and organizational goals.

Ideas

Concepts or mental representations of an object, situation, or set of information.

Variable Interval

A reinforcement schedule where a response is rewarded after an unpredictable amount of time has passed.