It Seems That Your Work Group Is in Conflict Much

question 31

Multiple Choice

It seems that your work group is in conflict much of the time. One colleague has suggested that you, as the supervisor, are responsible for eliminating the conflict so that your work group can function harmoniously. Another colleague has suggested that conflict is good for stimulating creativity and productivity within the work environment. You are unsure about whether you should try to eliminate the conflict within your group or learn to deal with it positively.
-When your work group disagrees, the disagreements usually concern how the group's work should be accomplished. The type of conflict experienced by your group is_______ .

• A) process conflict
• B) traditional conflict
• C) reactive conflict.
• D) relationship conflict
• E) task conflict

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Definitions:

Defects

Imperfections or faults in a product that cause it to fall short of its intended quality or functionality.

Natural Variations

Differences in data points that occur naturally within a process, resulting from a multitude of small, random factors.

Control Limits

The boundaries in control charts within which a process is considered to be in a state of statistical control, and beyond which the process is considered out of control.

Design Specifications

Detailed information that outlines the requirements, dimensions, materials, and other essential criteria for the design and production of an item or project.