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What Three Techniques Have Been Proposed for Improving Communication in Negotiation

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What three techniques have been proposed for improving communication in negotiation?


Definitions:

Defense Mechanisms

Tactics the ego uses to reduce anxiety by unconsciously distorting reality.

Ego Uses

Refers to the ways in which the ego, as conceptualized in psychoanalytic theory, attempts to mediate between the demands of the id, superego, and reality.

Anxiety

A feeling of worry, nervousness, or unease, typically about an imminent event or something with an uncertain outcome.

Pleasure Principle

A psychoanalytic concept proposing that instinctual drives seek immediate gratification to relieve internal tensions.

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