Relating to Difficult People in Negotiation or Other Highly Charged,results-Oriented

question 18

True/False

Relating to difficult people in negotiation or other highly charged,results-oriented exchanges is a critically important skill.

Understand the process of organizational change, including its phases and related reactions.

Recognize the strategies for managing resistance to change.

Identify the emotional and psychological stages individuals undergo in response to change.

Grasp the impact of technology and other types of changes within an organization.

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Definitions:

Working Conditions

The circumstances affecting workers' environment, including safety, hours, and rights.

Railroad Strike

A work stoppage by railroad workers, often to protest working conditions, pay, or labor policies.

1877

The year marked by significant events in the United States, including the end of the Reconstruction era following the Civil War.

Wage Increases

The raising of the amount of money that workers are paid for their labor.