Which Should You NOT Do When Handling a Complaint

question 9

Multiple Choice

Which should you NOT do when handling a complaint?

• A) Explain why you appreciate the complaint
• B) Apologize for the mistake
• C) Tell the customer it is not a big deal
• D) Say thank you

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Definitions:

Double-Declining-Balance

An accelerated depreciation technique that applies twice the depreciation rate of straight-line depreciation to hasten the reduction in an asset's recorded value.

Salvage Value

The estimated residual value of an asset after its useful life has ended, used in calculating depreciation.

Useful Life

The estimated period over which an asset is expected to be usable by an entity, contributing to its cash flows.

Cooling System

A mechanism utilized in various technologies to remove heat from components or environments, ensuring optimal operation or comfort.