A Salesperson Must Know the Product and Capabilities Fo the Organization

question 18

Multiple Choice

A salesperson must know the product and capabilities fo the organization in order to:

• A) Match the appropriate features of the property to the customer's needs
• B) Negotiate the price correctly
• C) Sell what can be delivered by the organization
• D) Create reasonable expectations of the product or service experience for the customer

---

Definitions:

Global Perception

The way a particular issue, entity, or concept is viewed and understood by people around the world, influenced by cultural, social, and individual factors.

Mill Girls

Young women who worked in the textile mills during the Industrial Revolution, particularly noted in the 19th century in the United States, often to support their families under challenging conditions.

Labor Force

The total number of people employed or actively seeking employment in a country or region.

State Governments

The governing bodies of individual states in a federal system, responsible for local governance and law-making.