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The Second Step in the Consumer Buying Process Is Searching

question 47

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The second step in the consumer buying process is searching for information.


Definitions:

Groupthink

A phenomenon where the desire for harmony or conformity within a group results in an irrational or dysfunctional decision-making outcome.

Unanimous Decision

An agreement on a particular issue where all members of a group fully concur without any objection.

Illusion of Invulnerability

A cognitive bias that leads individuals or groups to underestimate the risks they face, often resulting in overly optimistic decision making.

Danger Signs

Indications or warnings of potential trouble, risk, or adverse conditions within an organization or process.

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