Competencies Are Demonstrable Characteristics of a Person Including Knowledge, Skills

question 93

True/False

Competencies are demonstrable characteristics of a person including knowledge, skills, and behaviors that enable performance.

---

Definitions:

Prospecting

The method of finding possible customers, clients, or purchasers for the products or services offered by a business.

The Close

Refers to the point in a sales process where a salesperson convinces the client to make a purchase.

The Pre-Approach

A step in the sales process involving research and planning before making direct contact with a potential customer.

Desired Action

The specific behavior or response a marketer aims to elicit from the target audience.