Reflect Back to the Two Scenarios in This Chapter Between

question 12

Multiple Choice

Reflect back to the two scenarios in this chapter between Sherri, a teacher, and her manager.Sherri feels that her coteacher is undermining her, and vents her frustration to her manager.The manager in Scenario I tries to calm Sherri down but ultimately mirrors Sherri's frustration, while the manager in Scenario II exhibits the traits associated with active listening.Which of the following statements is true regarding active listening in these two scenarios?

• A)In Scenario I, the manager resolves the problem quickly.
• B)In Scenario II, the manager is thinking of creative solutions to the problem.
• C)In Scenario II, the manager is restating Sherri's feelings as Sherri explains herself.
• D)In Scenario I, Sherri is likely to feel that the manager respects her.

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Definitions:

Structural Equation Modelling

A method of statistical analysis that examines the relationship between observed variables and underlying constructs.

Data Observations

The collection and analysis of factual information, typically quantitative, as part of a research or study process.

Regression

A statistical technique that measures the extent and nature of the association between a dependent variable and one or more independent variables.

Quantitative Models

Mathematical or statistical models used to represent a real-world phenomenon, aiding in decision-making and predictions based on quantitative data.