Three Elements of an Attitude Attribution Are Consensus, Consistency, and Dissonance

question 107

True/False

Three elements of an attitude attribution are consensus, consistency, and dissonance.

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Definitions:

Quality Control

A process by which entities review the quality of all factors involved in production to ensure standards are met.

W. Edwards Deming

An American engineer, statistician, professor, author, lecturer, and management consultant known for his work in quality management.

Operations Management

The administration of business practices aimed at ensuring maximum efficiency within a company, focusing on managing processes, materials, and people effectively.

Service Attribute

A feature or characteristic that adds value to a service, influencing customer satisfaction and preferences.