After Having a Very Bad Experience Waiting on Line for 3

question 192

Multiple Choice

After having a very bad experience waiting on line for 3 hours at the Motor Vehicles Bureau, Gretchen tells her father, "In the future, I am going to renew my license on the website and am never going back to wait on that long line again." This is an example of which component of an attitude?

• A)the conceptual component
• B)the behavioral component
• C)the cognitive component
• D)the affective component

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Definitions:

Hindsight Bias

The tendency to believe, after an event has occurred, that one would have predicted or expected the outcome, even though it was not predictable.

Hindsight Bias

The inclination to see events that have already occurred as being more predictable than they were before they took place.

Interference

A cognitive process where previously learned information hinders the ability to learn new information or the retrieval of information due to the non-helpful interaction between different pieces of information.

Proactive Interference

The phenomenon where older memories interfere with the recall of newer memories, often causing confusion or mix-ups.