A Focus Group Was Used to Help Employees at GM

question 47

Multiple Choice

A focus group was used to help employees at GM evaluate the impact changes that related to employee attitudes, and work methods and productivity measures. These are examples of __________change(s) .

• A)structural and people
• B)technical
• C)structural
• D)technical and people

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Definitions:

Control Limits

Predetermined boundaries in statistical process control that indicate the limits of variation acceptable for a process to be considered in control.

Control Limits

Statistical boundaries within a control chart that represent acceptable levels of variation in a process.

Permissible Variation

The acceptable range of deviation that a quality characteristic can exhibit without affecting the performance of a product or system.

Nominal Specification

Nominal Specification refers to the precisely defined or stated values of variables or parameters that are intended in design or development, serving as standards or norms.