Application of Organizational Change

question 60

Multiple Choice

Application of Organizational Change
Krista is unsure what to do next. Her company is about to implement a radical new technology transformation that will affect every person in the organization. They are basically updating their plant to the 21st century, and almost everything is changing. Krista is in charge of assisting the members of the company with the planned changes. Since it is a long- term change that is organization- wide, management felt that someone needed to facilitate the change because, in essence, it was changing the culture of the company. The first thing Krista did was to ask employees a specific set of questions about the perceived changes. From this data, Krista then needed to decide what to do next. An outside consultant has been hired to help Krista diagnose the interpersonal processes that needed improvement. The move from functional departmentalization to work teams was a change necessitated by the new technology. This was a major change for employees who had worked in specific departments for most of their careers. Furthermore, the teams will have to interact with each other as they use the new technology. Krista feels that her task is almost overwhelming.
-Since the work groups will ultimately be required to work together fairly closely, which of the following may be necessary?

• A)team building
• B)intergroup development
• C)process consultation
• D)survey feedback

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Definitions:

Cultural Change

The modification of a society's cultural patterns, behaviors, beliefs, and values over time.

Power Distance

A cultural system emphasizing formality and greater difference in power among people.

Relationship Mobility

The degree to which individuals in a society feel free to choose and switch their interpersonal relationships and social groups.

Collectivistic Cultures

Societies where individuals prioritize the group's needs and goals over their own, emphasizing community, cooperation, and interdependence.