When a Change Agent Focuses Helping Employees Change Their Attitudes

question 133

True/False

When a change agent focuses helping employees change their attitudes and values so they can adapt more easily to change, this is referred to as process consultation.

---

Definitions:

Physical Store

A brick-and-mortar retail establishment where consumers can physically browse and purchase merchandise.

Purchase

is the action of acquiring goods or services in exchange for money or an equivalent consideration.

Chi-Square

A statistical test used to determine if there is a significant difference between the expected frequencies and the observed frequencies in one or more categories.

Goodness-Of-Fit Test

A statistical test used to see how well sample data fit a distribution from a population with a normal distribution.