When an Outside Consultant Helps Managers Perceive, Understand, and Act

question 109

Multiple Choice

When an outside consultant helps managers perceive, understand, and act upon process events with which they must deal, the organization is using which organization development technique?

• A)employee assistance programs
• B)team building
• C)process consultation
• D)survey feedback

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Definitions:

Social Factors

Environmental influences that affect individual behavior and social interactions, including cultural, economic, and political circumstances.

Leadership Style

Refers to a leader's manner of providing direction, implementing plans, and motivating people.

Group Size

A factor affecting group dynamics, where the number of members can influence the group's behavior, effectiveness, cohesion, and individual contributions.

Shared Identity

The collective sense of belonging or oneness experienced by members of a group, which influences their behavior and attitudes.