Application of Employee Training and Development

question 56

Multiple Choice

Application of Employee Training and Development
Jo sighed. Productivity levels were down by 5% this month. After just spending $150,000 on new equipment, she was not quite sure how to explain this to top management. She had been so sure that new equipment would increase productivity levels. In fact, all the research she had done before purchasing the equipment had substantiated just that. What was the problem? Jo decided a trip to the assembly line floor was in order. Talking to the assembly line supervisor provided her with some new insights. The equipment manufacturer had said the new equipment would be easier to run than the old equipment. Jo had felt the equipment was similar enough that no training on the new equipment was necessary. Evidently that was not the case. The assembly line supervisor said there had been many down hours while people tried to figure out how to run the new machines. Furthermore, these machines were much more interrelated. One job tied into the next job, so if one person did something incorrectly, the next person on the line could not easily step in and fix the problem. In addition, these machines were much more technical and computer- like than the old machines had been. Evidently, they were not as easy to use as the manufacturer had stated.
-What is probably the main reason for the decrease in productivity?

• A)lack of employee training
• B)lack of employee motivation
• C)lack of management motivation
• D)lack of employee development

Acknowledge the significance of self-awareness and reflection in personal and professional growth.

Comprehend the impact of mindset and preconceived perceptions on personal development and problem-solving.

Appreciate the effectiveness of various problem-solving strategies, including brainstorming and questioning techniques.

Understand the role of planning and implementation in executing solutions to problems.

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Definitions:

Body Language

Nonverbal communication through gestures, expressions, and postures that can convey messages or emotions.

Information Filtering

The process of sorting, selecting, and presenting information based on predefined criteria or user preferences to reduce information overload.

Persuasive Communication

The art of utilizing verbal and non-verbal messages to convince others to change their attitudes or behaviors in a certain direction.

Electronic Grapevine

Informal communication network within an organization, facilitated by digital means, like email or social media, often spreading information unofficially.