Harry Is the Only Person Who Fully Understands the New

question 70

Multiple Choice

Harry is the only person who fully understands the new computer network in the office area. Whenever someone has questions, he goes to Harry. Harry has _________ power.

• A)referent
• B)expert
• C)reward
• D)coercive

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Definitions:

Chester Barnard

An American business executive and scholar, known for his contributions to management theory, particularly the concept of the informal organization.

Systems Model

is a representation of a complex system or process, outlining its components, relationships, and dynamics.

Willingness to Serve

An individual's readiness or predisposition to contribute their time or skills for the benefit of a community or organization without expecting financial gain.

Behavioral Approach

A method in psychology and management focusing on the study of observable behavior, emphasizing the external behaviors of people and their reactions in specific situations rather than internal states like feelings and thoughts.