If the Source of Variation Has Been Deficient Performance, the Manager

question 11

Multiple Choice

If the source of variation has been deficient performance, the manager will want to take corrective action. Examples of corrective action include all of the following except

• A)replacement of personnel.
• B)changes in structure.
• C)changes in the standard.
• D)redesign of jobs.

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Definitions:

Socializing

The process of interacting with others to build relationships, learn social norms, and develop social skills.

Type A Behavior Pattern

A personality trait characterized by high levels of competitiveness, aggressiveness, impatience, and a constant sense of urgency, often associated with an increased risk of heart disease.

Type B Behavior Pattern

A personality type characterized by relatively relaxed, non-urgent approach to life, in contrast to the more intense, competitive nature of Type A behavior.

External Locus of Control

The belief that outcomes in one's life are due to external forces beyond one's control rather than one's own actions.