Application of Designing a Control System

question 21

Multiple Choice

Application of Designing a Control System
Gina realizes her unit needs to make some changes in its control system. However, she is uncertain which will work best for her organization. They are just one unit among five. She could base her unit's performance on their distinct product, and turn her unit into a profit center and evaluate against the company total. She could also use more heavily the rules, policies, regulations, and procedures already in place. She has not strictly enforced many of the regulations established by the home office. Part of the reason for this is that her unit is fairly self- regulating. The work groups set their goals and insure those goals are attained. Little latitude is allowed for a worker who does not meet the group norms.
-As the size of the organization and operating units in the company increase,

• A)controls become more decentralized, loose and informal.
• B)managers are more informal and manage by walking around.
• C)controls become more elaborate and extensive.
• D)the organization becomes more formal, impersonal and rule oriented.