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What should a team leader know about being a conflict manager?
Emotional Expressions
The outward display of feelings such as happiness, anger, or sadness, through facial expressions, body language, or vocal tones.
Anger
A strong feeling of annoyance, displeasure, or hostility towards someone or something, often a response to perceived wrong or injustice.
Sadness
An emotional state characterized by feelings of disappointment, grief, or hopelessness.
Emotional Regulation
The process by which individuals influence their emotions, when they experience them, and how they express them.
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