Two Americans Who Barely Know Each Other Are Conversing

question 25

Multiple Choice

Two Americans who barely know each other are conversing. Michael is African American and Kevin is Caucasian. Each has about as much to say as the other, but Kevin gazes at Michael much more than Michael gazes at Kevin. Which of the following inferences best illustrates cultural miscommunication?

• A) Kevin thinks that Michael might be hearing-impaired
• B) Michael thinks that Kevin might be vision-impaired
• C) Kevin thinks that Michael is inattentive
• D) Both Kevin and Michael think that the other is rude

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Definitions:

Intrafunctional Scope

The range of activities or responsibilities within a single function or department of an organization.

Supply Chain Functions

Key activities involved in managing the flow of goods, information, and finances from suppliers to consumers, including procurement, manufacturing, distribution, and logistics.

Functional Cost

Relates to expenses directly tied to specific functions or departments within a business, such as manufacturing or marketing.

Supply Chain Uncertainty

The unpredictability in any aspect of the supply chain, including supply, demand, prices, and lead times, which affects planning and operations.