The Process of Intergroup Conflict Resolution Whereby a Neutral Third

question 72

Multiple Choice

The process of intergroup conflict resolution whereby a neutral third party intervenes in the negotiation process to facilitate a settlement is referred to as:

• A) arbitration.
• B) conciliation.
• C) mediation.
• D) bargaining.

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Definitions:

Benchmark Jobs

Key positions within an organization used as a standard or reference to evaluate the value of other jobs or to establish pay scales.

Job Analysis

Is the process of gathering and organizing detailed information about various jobs within an organization so that managers can better understand the processes through which they are performed most effectively.

Consensus

A decision-making process that seeks unanimity, general agreement, or at least the absence of active opposition among members of a group.

Pay Secrecy

Refers to the extent to which the compensation of any individual in an organization is secret or the extent to which information on compensation is formally made available to other individuals.