Examlex
How is our memory about people organised? Fiske and Taylor (1991) say that it is by:
Formal Power
Authority derived from a person's position or role within an organization, granting them certain rights or privileges.
Active Listening
involves fully concentrating, understanding, responding, and remembering what is being said in a conversation.
Understood
Generally recognized or comprehended by people.
Defensive Feedback
Responses to criticism or suggestions that are aimed at protecting oneself from perceived attack rather than absorbing the information constructively.
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