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Clark Was at Computerheaven Ltd

question 48

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Clark was at Computerheaven Ltd. and asked for a box of the highest grade computer paper. Don, the employee, went to the back to get it, but he didn't know which was the best grade of paper out of the five choices available. He took out a box of paper called "superstuff" and told Clark that was the highest grade paper, even though he wasn't sure it was. Clark bought it. On the way out, Clark, a successful freelance computer programmer for the last five years, asked Don some questions about a new laser printer on display. Don started giving Clark his sales pitch, and Clark said with a smile, "I don't think you know what you're talking about." Don flushed and yelled, "You go to %^&%. You call yourself a programmer and you don't know anything about programming. You're a first class fraud!" A client of Clark's overheard this conversation. Clark called Don a "jerk" and left to go. As he was walking out the door, Don threw a hard disk at Clark and hit him in the back of the head. Considering the legal meaning of the following, indicate which of the following would be successful based on these facts.

Identify discrimination issues within performance management and strategies to protect the organization against related lawsuits.
Understand the concept and importance of calibration meetings in ensuring appraisal accuracy and accountability.
Distinguish between different scales used in performance appraisals, such as BOS and BARS.
Comprehend the process of performance management and steps to ensure its effectiveness.

Definitions:

Importance

the significance or value attached to something based on its relevance or impact.

Sherman Act

A foundational United States antitrust law enacted in 1890 to prohibit monopolies and practices that restrained trade and competition.

1890

A year significant in economic history, notably for the Sherman Antitrust Act's passage in the United States to combat anti-competitive practices.

Major Features

Principal characteristics or components that distinguish something from others.

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