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What are chronological age and functional age?
Vertical Specialization
Pertains to the degree of stratification or hierarchy within an organization's structure, where tasks and responsibilities are distinctly defined at different levels.
Total Quality Management Controls
Strategies and tools used in Total Quality Management (TQM) to ensure that products or services meet specific quality standards and customer satisfaction.
Formalization
The degree to which an organization uses rules, procedures, and written documentation to standardize behaviors and decisions.
Process Controls
Systems and procedures implemented to regulate and guide processes, ensuring they meet certain standards or achieve desired outcomes.
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