Ignacio Calls a Telephone Hot Line Because He Is Thinking

question 53

Multiple Choice

Ignacio calls a telephone hot line because he is thinking of harming himself. The telephone counselor asks him if he is married, if he has ever harmed himself before, and the stressors he faces. Why are these questions being asked?

• A) The counselor is assessing his lethality.
• B) The counselor just wants to establish good rapport.
• C) The law requires this information about everyone who calls a telephone hot line.
• D) The counselor is performing a psychological autopsy.

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Definitions:

Unilateral Changes

Adjustments to policies, contracts, or conditions made by one party without consultation or agreement from the other party, often in employment or legal contexts.

Line Managers

Managers who have direct oversight and responsibility for certain employees and their work within an organizational structure.

Record Keeping

The organized practice of maintaining and managing records or documents relevant to a business or organization's operations.

Union Drive

A campaign or movement orchestrated by employees and labor organizers to establish a labor union representation within a workplace.