Erection of the Penis Occurs When

question 77

Multiple Choice

Erection of the penis occurs when

• A) the pubic bones move together.
• B) the bulbourethral muscles contract.
• C) lymphatic fluid accumulates in the glans penis.
• D) penile erectile tissue becomes engorged with blood.
• E) smooth muscle contraction occurs in ductus deferens.

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Definitions:

Perishability

A characteristic of a service.

Service Quality Dimensions

Aspects used to evaluate the quality of service, including reliability, responsiveness, empathy, assurance, and tangibles.

Service Gap

The difference between customer expectations for service quality and the actual service delivered. This gap can influence customer satisfaction and business success.

Zone of Tolerance

refers to the range within which customers are willing to accept variations in service delivery and still be satisfied.