Examlex
Amanda has no visual impairments, but has noticed that in order to see clearly she must hold books farther from her face in order to read. What is happening to Amanda's vision?
Emotional Support
Assistance provided through empathy, concern, and understanding to help individuals cope with stress or emotional burdens.
Instrumental Support
Practical assistance or resources provided to individuals to help them fulfill their tasks or achieve their goals.
Service Gaps Model
A framework used to identify and analyze the gap between customer expectations and the actual services delivered, aiming to improve service quality.
Potential Gaps
Possible disparities or differences that could emerge between expectations and actual outcomes in various contexts, such as service delivery, product performance, or communication.
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