Examlex
In a fixed-rate bond, the variable which changes to determine market rate of return is
Customer Satisfaction
A measure of how products or services supplied by a company meet or exceed customer expectations, often considered a key factor in retaining customers.
Performance Expectation
The standards and goals set for employees or teams which outline what is expected from them in terms of their work performance.
Symbolic
Representing something else by association, resemblance, or convention, especially a material object representing something abstract.
Experiential Attributes
Characteristics of a product or service that can only be assessed after direct experience or consumption, such as taste or satisfaction.
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