The Text Lists All of the Following as Outcomes of McDonald's

question 64

Multiple Choice

The text lists all of the following as outcomes of McDonald's experimental adoption of remote order taking except:

• A)a decrease in accuracy in filling orders.
• B)increased speed at the drive through window.
• C)an increase in the costs associated with the drive-through portion of McDonald's business.
• D)employee dissatisfaction with constant monitoring and the stress of the process.

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Definitions:

Polling

The process of conducting surveys to collect public opinion or predict the outcome of an election.

Fourteenth Amendment

An amendment to the U.S. Constitution that grants citizenship to all persons born or naturalized in the United States, including former slaves, and guarantees all citizens "equal protection of the laws."

Civil Rights

The rights of individuals to receive equal treatment (and to be free from unfair treatment or discrimination) in a number of settings – including education, employment, housing, and more – based on certain legally-protected characteristics.

Segregation

The enforced separation of different racial, ethnic, or socio-economic groups within society, historically manifested through discriminatory laws and practices.