Which of the Following Contributed to the Reputation for Poor

question 73

Multiple Choice

Which of the following contributed to the reputation for poor service Home Depot acquired between 2001 and 2006?

• A) A shift toward hiring more part-time workers.
• B) The imposition of a salary cap that drove often many experienced workers.
• C) The move of a large percentage of workers to overnight stocking positions which meant fewer employees on the floor during business hours.
• D) All of the above.

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Definitions:

Res Ipsa Loquitur

A legal doctrine that allows an inference of negligence to be drawn from the very nature of the accident or injury, in the absence of direct evidence on how any defendant behaved.

Animal Trap

A device designed to capture or kill animals, typically used for hunting, pest control, or wildlife management purposes.

Intentional Injury

A type of harm inflicted on a person where the perpetrator has the explicit aim to cause damage or injury.

Trespasser

A person who enters or remains on property without the permission of the property owner.