Which of the Following Is True About Non-Verbal Communication

question 20

Multiple Choice

Which of the following is true about non-verbal communication?

• A)Non-verbal signals are culturally uniform.
• B)Non-verbal communication is also culturally learned.
• C)Only 30 percent of all our communication is based on non-verbal symbols.
• D)Spoken language is older and more powerful than non-verbal communication.

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Definitions:

Self-Esteem

The beliefs we have about our own worth following the self-evaluation process.

Cheerfulness

A state of being visibly happy, positive, and showing a bright outlook.

Emotional Labor

The process of managing one’s feelings to present positive emotions even when they are contrary to one’s actual feelings.

Display Rules

Basic norms that govern which emotions should be displayed and which should be suppressed.