Which of the Following Should One Do When Reader Benefits

question 40

Multiple Choice

Which of the following should one do when reader benefits are hard to identify?

• A)Identify the obvious features of your product or policy that may not benefit the reader.
• B)Think of the needs,fears,feelings,and values that may motivate one's reader.
• C)Think how the values or needs of readers might benefit the product or service.
• D)Identify features of the service,product,or policy that meet the firm's values or needs.

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Definitions:

Written Channels

Communication methods that involve written forms of messages, including emails, letters, reports, and social media posts.

Spoken Channels

Communication methods that involve verbal interactions, such as face-to-face conversations or telephone calls.

Information Filters

Information filters are mechanisms or processes that screen, select, and allow certain information to pass through while blocking or reducing other information, affecting communication and decision-making.

Non-verbal Communications

The process of conveying a message without the use of spoken language, through body language, facial expressions, and gestures.