Systems That Focus on Making Data Collected in OLTP Useful

question 29

True/False

Systems that focus on making data collected in OLTP useful for decision making are often referred to as expert systems.

---

Definitions:

Customer Cost Analysis

An evaluation process that examines the costs associated with serving a customer or client group, including acquisition, service, and support expenses.

Customer Service Department

A division within a company focused on providing assistance, support, and information to the customers to ensure satisfaction with products or services.

Capacity Analysis

The study and evaluation of the production capabilities of a manufacturing facility to understand its maximum output over a period.

Time-Driven Activity-Based Costing

An approach to activity-based costing that uses simple cost drivers like the amount of time required to complete an activity, improving the costing process's simplicity and accuracy.