_________Create Value from Intellectual Capital by Collecting and Sharing Human

question 2

Multiple Choice

_________create value from intellectual capital by collecting and sharing human knowledge of products,product uses,best practices,and other critical knowledge with employees,managers,customers,suppliers,and other who need it.

• A)Expert Systems
• B)Business intelligence
• C)Knowledge management systems
• D)Customer Relationship Management
• E)Data mining systems

Distinguish between observed and expected frequencies.

Understand the relevance of chi-square tests in assessing the goodness-of-fit.

Calculate expected frequencies for given data.

Recognize the conditions under which nonparametric tests are preferred over parametric tests.

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Definitions:

Direct Method

A way of allocating service departments' costs directly to producing departments without any intermediate allocations, used in cost accounting.

Service Department

A division within a business that provides essential support but does not directly add value to the product or service.

Pediatrics Department

A specialized medical division focused on the care, diagnosis, and treatment of infants, children, and adolescents.

Employee Hours

A measurement of the amount of time an employee works during a given period.