The Greatest Advantages of a CRM System Is That

question 111

Multiple Choice

The greatest advantages of a CRM system is that

• A)sales people can potentially increase sales.
• B)all the data is stored in a single database.
• C)it can use sales management applications.
• D)organizations can prioritize sales time and effort.
• E)customer -touching processes can be linked to one another.

Understand the concept of heuristics in problem-solving and decision-making.

Recognize and differentiate between various types of heuristics such as availability and representativeness.

Understand functional fixedness and its impact on problem-solving.

Grasp the stages of Bowers's two-stage model of intuition.

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Definitions:

Strategic Operating

Involves making decisions and implementing practices that contribute to the long-term success and operational efficiency of a company.

Financing Policies

Guidelines a company follows to manage its financing decisions, including how it chooses between debt and equity financing.

FVTPL

Fair Value Through Profit or Loss, a financial reporting method where assets and liabilities are periodically revalued, with the changes affecting the income statement directly.

Current Asset

An asset that is expected to be converted into cash, sold, or consumed within one year or within the normal operating cycle of a business.