When ATMs First Came Out, They Provided a Significant Competitive

question 24

Essay

When ATMs first came out, they provided a significant competitive advantage because they helped banks to differentiate themselves from others. Today, almost all banks provide access to these, so it is considered to be a standard service. How could you reengineer a bank's ATM system in order to gain competitive advantage today?

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Definitions:

Personal Protective

Equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses, such as gloves, goggles, and face shields.

Body Defences

The inherent systems and mechanisms in the body designed to protect against disease, injury, and foreign invaders.

Interferon

A protein released by cells, usually in response to the entry of a virus, that has the property of inhibiting virus replication.