The Running Room Web Site

question 36

Multiple Choice

The Running Room web site

• A)provides information efficiently to customers.
• B)provides discussion groups.
• C)handles online purchases.
• D)provides unique services that are not available in stores.
• E)all of the above.

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Definitions:

Internal Change Agents

Individuals within an organization who promote and facilitate change efforts, often by encouraging innovation and adaptation to new processes or cultures.

External Change Agents

Individuals or entities outside of an organization who are brought in to facilitate, drive, or implement change within the organization, often to improve performance or address specific challenges.

Adaptability

The ability to adjust oneself readily to different conditions, environments, or scenarios, crucial for both personal development and organizational agility.

Managing Resistance

The process of recognizing, understanding, and addressing opposition or reluctance among individuals or groups when changes are implemented.