Suppose That an Office Has One Secretary Who Can Put

question 46

Multiple Choice

Suppose that an office has one secretary who can put up to two callers on hold while speaking to a third caller.(If two callers are on hold, additional callers will get a busy signal and will not
Call back.) If the arrival rate of calls follows a Poisson
Distribution with a mean rate of 20 per hour and the average length
Of a telephone conversation is 2 minutes, the average number of
Callers who will be on hold is approximately:

• A)2.0.
• B)1.3333
• C)1.0154.
• D).4308.

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Definitions:

Therapeutic Relationship

The professional and interpersonal relationship between a therapist and client, crucial for effective therapy.

Unconditional Positive Regard

A concept in client-centered therapy emphasizing nonjudgmental empathy and acceptance of the client.

Technical Eclecticism

A therapeutic approach that involves combining techniques from different therapies based on their effectiveness rather than adherence to a single theoretical framework.

Psychopathology

The scientific study of mental disorders, including their symptoms, causes, and treatment.