Rephrasing the Facts That the Client Gives So That the Client

question 12

Multiple Choice

Rephrasing the facts that the client gives so that the client hears them again can:

• A) ​Allow unpleasant memories that the client may have blocked to surface​
• B) ​Reveal whether or not the client is lying
• C) ​Be a way of responding to the client's feelings
• D) ​Create an atmosphere of distrust between the worker and the client

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Definitions:

Just-In-Time (JIT)

A manufacturing strategy that aims to reduce inventory levels and increase efficiency by producing products only as they are needed.

Defects Tolerated

The acceptable number or percentage of defects or errors allowed in a production or manufacturing process.

Total Quality Management

A comprehensive management approach that focuses on continuous quality improvement of products and services by involving all employees.

Normative Distances

The customary or expected social spaces people maintain during interactions, which can vary culturally.