When Your Client Alisha Is Riding the Bus to Work

question 11

Multiple Choice

When your client Alisha is riding the bus to work for the first time and expresses profound anxiety:

• A) ​Speak to her about her concerns beforehand
• B) ​Ride the bus with her for the first time
• C) ​Meet her at the point-of-departure bus stop
• D) ​Meet her at her destination and debrief her

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Definitions:

Labour Planning

A means of determining staffing policies dealing with employment stability, work schedules, and work rules.

Employment Stability

The reliability of job security within an organization, contributing to the long-term retention of employees.

Physical Environment

Refers to all the physical and natural surroundings in which an organization operates, including both workplace conditions and external environmental factors.

Quality of Work Life

A concept that involves improving the workplace environment and conditions, including job satisfaction, safety, and work-life balance to enhance employee well-being and productivity.