When Conducting a Client Intake by Phone,which of the Following

question 10

Multiple Choice

When conducting a client intake by phone,which of the following is not deemed an appropriate reason for speaking with an individual other than the client him- or herself?

• A) ​The client is in the midst of a mental-health-related crisis.
• B) ​The referred client is 14 years old.
• C) ​The client is mute and needs a helper to facilitate the call.
• D) ​The referral is court mandated.

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Definitions:

Administering Benefit Packages

The process of managing and delivering employee benefit programs, including health insurance, retirement plans, and other perks.

Administrative Burden

The workload and stress associated with managing organizational policies, procedures, and paperwork.

Increased Uniformity

The process of making aspects such as procedures, policies, or products more consistent and standardized across an organization or industry.

Physiological Needs

Basic physical requirements for human survival, such as food, water, and shelter.