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Scenario 17-1 If You Walk into a Cracker Barrel Old Country Store

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Scenario 17-1
If you walk into a Cracker Barrel Old Country Store, you'll see many items once found in general stores, like
porcelain signs, ceramic jugs, tin boxes, and Coca-Cola trays and plaques.Since 2004, Coca-Cola Co.has maintained a larger display of unique Coca-Cola memorabilia at the Cracker Barrel in Nashville, right next to the Opryland Hotel.Visitors will find a number of rare holiday paintings, prints, and calendars featuring the familiar Santa Claus figure and a bottle of Coke.In 1931, the company had commissioned professional illustrator Haddon Sundblom to create illustrations for its advertising.This resulted in the warm and jolly image of Santa that has endured in American culture ever since.The soft drink has been served in Cracker Barrel stores for 40 years, so this is a natural connection for both brands.In fact, for its 40th anniversary in 2009, Cracker Barrel featured Black Cherry Coke in limited-edition glasses bearing logos of both brands.
HYPERLINK http://www.crackerbarrel.com/about-decor.cfm?doc_id=51 (http://www.crackerbarrel.com/about-decor.cfm?doc_id=51.Accessed January 17, 2011.)
(original press release by Jim Taylor, "Rare Coca­Cola® Holiday Artwork on Display at Cracker Barrel Old
Country Store®," HYPERLINK http://www.crackerbarrel.com/mediaroom http://www.crackerbarrel.com/mediaroom­newsreleases, November 15, 2004.)
-(Scenario 17-1) If Coca-Cola employed someone to call on frequent buyers of its memorabilia to guarantee their satisfaction and update their needs; but not necessarily to pitch new products or close another sale, this employee would be considered as a(n) :


Definitions:

PDLC

Product Development Life Cycle: The process of bringing a new product from concept through to market launch, involving stages such as ideation, design, development, and testing.

Debugging

The process of running a program over and over to find and repair errors and to make sure the program behaves in the way it should.

Algorithm Development

The process of creating a step-by-step procedure or formula for solving a problem, often used in programming and mathematics.

Development Tool

Software or applications that provide programmers and developers the necessary environment to create, test, and debug their code.

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